Aidan O’Neill is the founder and CEO of leading London Market claims technology specialist DOCOsoft. Under his leadership, DOCOsoft has grown from a two-man startup into a major force in the industry, a trusted claims technology partner for more than 30% of the Lloyd’s market, supporting more than 17,000 claims messages every day.

Aidan’s passion for engineering excellence and customer service was first sparked during his early career in Japan. That passion underpins DOCOsoft’s reputation for technical innovation and market-leading service. With a strong track record in executive management and a deep understanding of enterprise software, Aidan plays an instrumental role in shaping DOCOsoft’s strategic direction and future-facing product vision.

Today, DOCOsoft is playing a transformative role in modernising claims handling across the P&C insurance and reinsurance space.