Name
Panel discussion: The future insurance workforce: Creating career pathways in an era of change
Date & Time
Thursday, November 12, 2026, 10:40 AM - 11:20 AM
Fiona Robertson Caroline Wagstaff Faye Kennedy Ela Metalia
Description
  • Which insurance roles are already being reshaped by AI, and what new skills are becoming critical? 
  • What skills will be most critical over the next five to ten years, and how can the market help people develop them? 
  • How can the market implement a culture of continuous learning and encourage employees to embrace lifelong upskilling to keep pace with emerging risks? 
  • How can firms proactively identify which roles will disappear, evolve, or emerge-and shape their future workforce? 

Moderator:  

  • Fiona Robertson, Editor, Insurance Insider 

Speakers:  

  • Caroline Wagstaff, CEO, The London Market Group 
  • Faye Kennedy, Director of Talent Acquisition, Markel 
  • Ela Metalia, IUA Futures Lead & Underwriting and Claims Executive, International Underwriting Association