Closing the Post-Pandemic
Generation Gap
26 March 2026 | 10:00 AM | EY Office - London Bridge, London
Is physical presence still the currency of trust and opportunity?
Post-pandemic working has reshaped expectations across generations, but many organisations are still operating on assumptions that no longer align.
Why Attend
How your organisation works today directly affects trust, learning and career progression, yet post-pandemic, those dynamics are no longer consistent across generations
At Insider Progress: Closing the post-pandemic generation gap, you’ll step back from day-to-day pressures to examine what is really working, and what isn’t, in today’s London Market.
What to Expect
You’ll gain clarity on when physical presence genuinely adds value, when flexibility delivers better outcomes, and how generational differences are shaping culture, collaboration and performance.
Across two focused, editor-led panel discussions, you will:
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Understand where being in the room still builds trust, learning and opportunity
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Explore how hybrid working has reshaped expectations around flexibility and progression
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Identify the root causes of generational friction — and how to reduce them
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Learn how to turn generational diversity into a competitive advantage without disadvantaging any group
Designed for senior leaders, this in-person forum enables open, peer-level discussion, so you leave with clearer thinking and more confident decisions.
Who Should Attend?
This event is designed for senior leaders shaping people, culture and strategy in the London Market, including:
- CEOs and executive leadership
- HR, talent and people leaders
- COOs and operational leaders
- Heads of strategy, culture and transformation
If you are responsible for balancing performance, progression and flexibility across a multi-generational workforce, this discussion is for you.
About Insider Progress
Insider Progress is a cross-market, free-to-join community launched by Insurance Insider and designed to promote active discussions around building an insurance workplace for the future.
But, in order to truly enact change, we need support from all corners of the market – both men and women, from the new graduate recruit to the C-suite executive. So, if you're interested in becoming part of a movement that will help companies prepare their workforce for tomorrow, please sign up, get your boss to sign up and start being part of the conversation.

Chatham House rules apply

Attendees can send their questions in advance or on the day

A microphone will be in the room for those who submit the questions or have comments
Speakers

Fiona Robertson
Insurance Insider
Editor

Robert Annis
NEURO
Co-founder

Nicola Stacey
Chaucer
Chief Underwriting Officer
Location
In Partnership With

