Agenda at a Glance 

Thursday, March 26, 2026
10:00 AM - 10:30 AM
Registration & coffee
 
10:30 AM - 10:35 AM
Welcome

Fiona Robertson, Editor, Insurance Insider 

10:35 AM - 10:40 AM
Opening Remarks

EY

10:40 AM - 11:20 AM
Panel discussion: Is physical presence still the currency of trust and opportunity in the London Market?
  • What have been the noted benefits organisations have seen from employees returning to the office and is there a way to measure this? 

  • How have remote and hybrid working altered candidate expectations around flexibility, work-life balance and career progression when hiring for roles in the London Market? 

  • In what situations does physical presence add the most value to team culture, collaboration, learning and building trust? 

  • What does an inclusive working environment look like and how do we ensure that flexibility doesn’t unintentionally disadvantage some groups? 

  • Has physical presence been a barrier when looking to attract new talent?  

Moderator: Fiona Robertson, Editor, Insurance Insider 

Speakers:
Robert Annis, Co-founder, NEURO

Nicola Stacey, Chief Underwriting Officer. Chaucer 

 

11:20 AM - 12:00 PM
Panel discussion: How can we turn generational diversity into a competitive advantage?
  • Where does the common ground lie between generations and what strategies can organisations use to increase collaboration between age gaps? 

  • What are the most common sources of misunderstanding or tensions between generations in the workforce and how can leaders manage and overcome this? 

  • How have professional norms and expectations changed across generations and what can we do to align them while valuing different perspectives? 

  • What guidelines can organisations put in place to support employees navigating the use of social media in a professional context whilst still encouraging authenticity and individual expression? 

Moderator: Fiona Robertson, Editor, Insurance Insider 

Speakers: 
Robert Annis, Co-founder, NEURO

Nicola Stacey, Chief Underwriting Officer. Chaucer 

12:00 PM - 12:30 PM
Refreshments and networking