An opening to the day, setting out the themes for the sessions ahead.

Set the scene for the morning with EY's Benedict Reid.

• Which insurance roles are already being reshaped by AI, and what new skills are becoming critical? 
• What skills will be most critical over the next five to ten years, and how can the market help people develop them? 
• How can the market implement a culture of continuous learning and encourage employees to embrace lifelong upskilling to keep pace with emerging risks? 
• How can firms proactively identify which roles will disappear, evolve, or emerge-and shape their future workforce? 

Moderated by Fiona Robertson
 

“Progress on LGBTQ+ inclusion in the UK insurance sector is tangible but uneven, according to a survey by the LGBTQ+ Insurance Network.” 

• How can we take passive support to active LGBTQ+ advocacy within the workplace? 
•  What specific actions should senior leaders take to address rising bullying? 
• How can insurers create a workplace culture where LGBTQ+ employees feel safe, supported, and empowered to be their authentic selves? 
• What role do leaders play in fostering LGBTQ+ inclusion, and how can they become more effective allies? 
• What are the biggest barriers LGBTQ+ professionals face in building careers within the insurance industry, and how can we address them? 
• What lessons can the insurance sector learn from other industries that have made significant progress on LGBTQ+ inclusion? 

Moderated by Rachel Dalton