Agenda at a Glance 

Thursday, November 12, 2026
10:00 AM - 10:30 AM
Registration & coffee
 
 
10:30 AM - 10:35 AM
Welcome

Fiona Robertson, Editor, Insurance Insider 

Fiona Robertson
10:35 AM - 10:40 AM
Opening Remarks

Benedict Reid, Commercial & Specialty Insurance Leader, EY 

Benedict Reid
10:40 AM - 11:20 AM
Panel discussion: The future insurance workforce: Creating career pathways in an era of change
  • Which insurance roles are already being reshaped by AI, and what new skills are becoming critical? 
  • What skills will be most critical over the next five to ten years, and how can the market help people develop them? 
  • How can the market implement a culture of continuous learning and encourage employees to embrace lifelong upskilling to keep pace with emerging risks? 
  • How can firms proactively identify which roles will disappear, evolve, or emerge-and shape their future workforce? 

Moderator:  

  • Fiona Robertson, Editor, Insurance Insider 

Speakers:  

  • Caroline Wagstaff, CEO, The London Market Group 
  • Faye Kennedy, Director of Talent Acquisition, Markel 
  • Ela Metalia, IUA Futures Lead & Underwriting and Claims Executive, International Underwriting Association 
Fiona Robertson Caroline Wagstaff Faye Kennedy Ela Metalia
11:20 AM - 12:00 PM
Panel discussion: The next chapter in LGBTQ+ inclusion

“Progress on LGBTQ+ inclusion in the UK insurance sector is tangible but uneven, according to a survey by the LGBTQ+ Insurance Network.” 

  • How can we take passive support to active LGBTQ+ advocacy within the workplace? 
  •  What specific actions should senior leaders take to address rising bullying? 
  • How can insurers create a workplace culture where LGBTQ+ employees feel safe, supported, and empowered to be their authentic selves? 
  • What role do leaders play in fostering LGBTQ+ inclusion, and how can they become more effective allies? 
  • What are the biggest barriers LGBTQ+ professionals face in building careers within the insurance industry, and how can we address them? 
  • What lessons can the insurance sector learn from other industries that have made significant progress on LGBTQ+ inclusion? 

Moderator:  

  • Fiona Robertson, Editor, Insurance Insider 

Speakers:  

  • Maxim Cook, Company Secretarial Administrator, Tokio Marine Kiln 
  • Jason Groves, International Director of External Affairs & Media Relations, Marsh
Fiona Robertson Maxim Cook Jason Groves
12:00 PM - 12:30 PM
Refreshments and networking